City of Chicago Flood Damage Assessment Survey for Residents Affected by Flooding on July 25-28, 2025
July 30, 2025
The City of Chicago's Office of Emergency Management & Communications (OEMC) is reviewing calls for service into 3-1-1 from the flash flooding event that occurred between Friday, July 25 and Monday, July 28. We ask that residents continue to report any service requests related to water in basement to 3-1-1 either by calling 3-1-1, entering into the CHI311 app, or inputting at 311.Chicago.gov.
As a supplemental reporting tool, OEMC is partnering with the Illinois Management Agency (IEMA) to compile additional information through a Residential Self-Assessment Survey. This supplemental information will help determine if the City, along with our partners at the Cook County Department of Emergency Management and Regional Security (CCEMRS) and IEMA can pursue any options for additional assistance for residents. Deadline to submit the survey is Sunday, August 3.
To fill out a survey, please visit online IEMA _OHS Residential Self-Assessment Survey
The objective of this survey is to help State and local emergency management officials across Illinois identify and gain an understanding of damages that have occurred during recent natural disaster activity. Reporting damages to emergency management is a voluntary activity. It is not a substitute for reporting damage to your insurance agency and does not guarantee disaster relief assistance.
Completion of this survey does NOT guarantee or imply eligibility for financial assistance, aid, or funding of any kind. The information collected will be used strictly for assessment and planning purposes.
Once again, the City requests that residents continue to report any water in basement service requests to 3-1-1 via phone, app (CHI311), or web (311.Chicago.gov). The IEMA survey is an additional tool to supplement information reported to 3-1-1.
For additional information on emergency preparedness information, we encourage residents to download the Chicago OEMC app, visit the OEMC website at Chicago.gov/OEMC. Sign-up to receive Notify Chicago alerts Follow the Office of Emergency Management and Communications on Facebook(@coemc), Twitter (@ChicagoOEMC), Instagram (chicago_oemc_911), Bluesky (@chicagooemc.bsky.social) and Threads (@chicago_oemc_911).