Important Notice for City Hall Customers - Staff Training

October 25, 2019

Please be aware that some Department of Buildings (DOB) City Hall staff will be attending an off-site training class on the following dates:

  • Thursday, October 31, 2019
  • Thursday, November 7, 2019
  • Thursday, November 14, 2019
  • Thursday, November 21, 2019

Due to reduced staffing on these dates, assistance for walk-in customers at our City Hall office will be limited. We ask for your patience and we advise customers to avoid visiting our City Hall office on these dates if possible. Customer service at the Easy Permit counter will not be affected on these dates.

The staff training is to help prepare for implementation of the new building code that becomes optional for permit applications on December 1, 2019 and mandatory on August 1, 2020. Chicago’s updated building code, which aligns more closely with national standards and model codes, will enhance customer service by further streamlining the permit process and improving clarity and consistency in our code requirements.  To learn more visit the code modernization web page on our website.

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