The Department of Buildings (DOB) is committed to providing great service to our customers. We provide a variety of permitting processes to fit the wide range of projects which occur and we strive to deliver a consistent, efficient and effective customer experience.
To assist our customers, we recently posted a Building Permit Contact Information sheet on our website that has a listing of DOB staff who can answer questions about the various types of permits we offer. It also provides information and phone numbers for specialized permits such as Driveway Permits, Sign Permits and Sewer Permits. We encourage you to reference this sheet if you have questions before you submit your permit application or if you have a pending application.
As a reminder, you can always reach out directly to Commissioner Frydland at DOBCommissioner@cityofchicago.org if you have questions, suggestions or need assistance with an urgent matter.