The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
ALL CACC OPERATIONS ARE BASED OUT OF OUR SHELTER LOCATED AT:
2741 S. WESTERN AVE.
CHICAGO, IL 60608
All services at Chicago Animal Care and Control are by appointment only. In order to make an appointment, you must email VisitCACC@gmail.com. This email is monitored from 12 pm to 7 pm daily.
Dog and Cat adoptions are available daily between the hours of 12 pm and 7 pm. by appointment only.
Lost pet searches are mainly online at petharbor.com/chicago. If you find your pet online, you can make an appointment by emailing VisitCACC@gmail.com. Lost pet services are available from 12 pm and 6:15 pm daily.
CACC does not accept owner surrendered pets from non-City of Chicago residents. If you live outside of the City of Chicago and are surrendering a pet, please contact your local animal control or humane society.
City of Chicago residents may surrender their owned pets or drop off stray animals found in Chicago from 12 pm to 7 pm daily. You must make an appointment to drop off animals by emailing VisitCACC@gmail.com. CACC will contact you back with available times.
In an effort to better serve Chicago’s residents and animals, Chicago Animal Care and Control is implementing new hours for all animal intake (strays and owner-surrenders). Effective December 2, 2019, CACC will accept stray and owner-surrendered animals from 12 p.m. – 7 p.m. daily. The Chicago Police Department and the Chicago Fire Department will still have 24-hour access to the facility to bring in stray animals that their officers find on duty. CACC continues to work with partner organizations including HelpingLostPets.com, Lost Dogs Illinois and Lost Cats Illinois, as well as local agencies including PAWS Chicago, the Animal Welfare League, The Garrido Stray Rescue Foundation, Tree House Humane Society, Harmony House for Cats and the Anti-Cruelty Society to provide services for stray animals. For more information on these changes and how they will help CACC improve our services, click here: http://bit.ly/IntakeHours