Millennium Park — Accessibility

Millennium Park  >  Plan Your Visit  >  Accessibility

 

Every aspect of the physical space of Millennium Park has been designed to be fully accessible to all patrons for full inclusion.

 

Parking and Transportation

Accessible parking is available in each of the underground Millennium Garages – Grant Park North, Grant Park South, Millennium Park, and Millennium Lakeside. Spaces are limited.

The Grant Park North garage (25 N. Michigan Avenue) pedestrian access location is on Randolph Street north of the 201 E. Randolph Welcome Center. Grant Park South garage (325 S. Michigan Avenue) has a pedestrian access location near the Park Grill Restaurant entrance on the Michigan Ave. side of the park. The Millennium Park and Millennium Lakeside garages (5 S. Columbus Drive) have pedestrian access locations on the Monroe St. side of the park.

Paratransit and personal driver drop off and pick up is located at 201 E. Randolph, east of the corner of Randolph and Michigan. There are security check points and event entrances along the west and east walkways of the Jay Pritzker Pavilion just north and south off this drop of point.

No. 3, 4, 6, 26, 60, 124, 143, 147, 151, 157, 850, 851, 855, and J14 have stops around Millennium Park. Accessible CTA trains stops are located at Clark & Lake and Washington & Wabash, less than one half mile from the park. Visit transitchicago.com to route your public transit trip.

 

Seating

Accessible seating & companion spaces are available throughout the seating bowl of the Jay Pritzker Pavilion on a first come first served basis. Seats may be released as general seating once the performance starts. Security gates open 2-3 hours before the event start time. Lines tend to be shorter at the Randolph and Monroe entrance gates. If assistance finding a seat is needed please ask a Front of House staff member in a light blue shirt stationed around the seating area. The distance from the security check points to the seating bowl ranges from 395-575 feet.

Seats near the American Sign Language (ASL) interpreter on the Jay Pritzker Pavilion Main Stage are located audience right. Some aisle seats have movable armrests, to allow for easy transferring onto the seat.

Wheelchair and companion seating is also available around the perimeter of the seating bowl. Wheelchairs are allowed on the lawn though it is a natural surface exposed to the elements. There is no riser seating on the lawn.

There are places to sit and rest throughout the park.

 

Restrooms

Accessible restroom stalls are located on the east and west lower level of the Jay Pritzker Pavilion in multistall facilities. Additional accessible restrooms are located in the McCormick Tribune Plaza adjacent to the Park Grill on the Michigan Avenue side of the park There is a single stall accessible restroom on the east side of the Jay Pritzker Pavilion’s lower level.

 

Mobility

  • All security gate entrances are accessible but we recommend using Gate B which is located just south of the Millennium Park Welcome Center (201 E. Randolph Street) on Randolph Street.
  • Events are wheelchair accessible, but please be aware that this is a large venue with varied distances between stages, some programming located on natural surfaces, and large crowds.
  • Accessible concession windows are available at all vending locations in the park.
  • Courtesy wheelchairs are available at the Millennium Park Welcome Center and should be returned to an usher or security guard at the end of the event. Please note Millennium Park staff is not available to push wheelchairs. There are no limitations to where wheelchairs may go in Millennium Park

 

d/Deaf and Hard of Hearing

  • Assistive Listening Devices are available before and during events at the Patron Services Center located on the upper walkway along the west side of the Jay Pritzker Pavilion. They should be returned to an usher at the end of the event.
  • Text based scripts of the Millennium Park audio tours are available in the Millennium Park Welcome Center in standard and large print. Enquire with the security guard.
  • We endeavor to have an American Sign Language interpreter at all City of Chicago Department of Cultural Affairs and Special Events mainstage programs that take place in Millennium Park. If you would like to request interpretation for areas other than the mainstage please email dcase@cityofchicago.org at least 1 week before the event you are planning to attend.
  • All City of Chicago Department of Cultural Affairs and Special Events film programs in Millennium Park are open captioned and we aim to live caption the speaking portion before the film when possible.

 

Blind and Low Vision

  • Large print copies of the Grant Park Music Festival program book and the Millennium Park Calendar are available at the Patron Services Center, located on the upper walkway along the west side of the Jay Pritzker Pavilion.
  • If you need assistance finding a seat near the front of the Main Stage, please ask for a Front of House staff member at the Welcome Center (201 E. Randolph) or at the Patron Services Desk (located on the walkway West of the Jay Pritzker Pavilion). At both locations Front of House staff can be reached via radio.
  • We can send you a digital version of our printed material upon request if you email dcase@cityofchicago.org or you can download a digital copy at millenniumpark.org

 

Neurodiversity

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If a patron needs to step away from the crowds or concert for a while, we recommend:

  • Visiting the Lurie Garden just south of the Jay Pritzker Pavilion, behind the shoulder hedge. Some of the performance may still be heard from that location.
  • Visiting the Chicago Cultural Center located across the street (78 E. Washington Street) which offers a chance to cool down.
  • Visiting the sculpture garden at the Art Institute of Chicago across the Nichols Bridge. (The Nichols bridge may be closed when the security perimeter is in place.

 

Other Information

Service animals are permitted throughout the Park.

Additional accessible port-a-sans are available at some events.

Tear sheets with event line ups and maps noting access points are often available at large events from Front of House staff or DCASE volunteer onsite.

 

Questions or Requests

If you would like to request reasonable accommodation please email dcase@cityofchicago.org at least 1 week before the event you are planning to attend. Feel free to email with questions or feedback at any time.

 

Supporting Information Facts