The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
The Citywide Payroll Division is located at 333 S. State Street, Suite 320. This Division is responsible for accurate and timely payment of our approximately 36,000 employees. The Chicago Automated Time and Attendance system (CATA) and the Chicago Integrated Personnel and Payroll System (CHIPPS) are employed to collect and process employee payroll information.
See Also - Benefits Liaisons, for Operating Deparment Phone numbers.
See Also - Benefit Providers and Pension fund contacts, for inquiries related to those payroll deductions.
|Direct Deposit - Employees||312.745.2278|
|Stop Payments and Replacement Payroll Checks||312.745.2278|
|W-2 Replacement Request||312.745.2278|
|CATA Help Desk||312.744.1359|
|CHIPPS Help Desk||312.744.DATA|
|General email for Payroll Operationsemail@example.com|