In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Please note that due to the COVID-19 outbreak, until after June 30, the City will not:
In addition, the City will not expect payment on utility bills until July 1, 2020.
While you will not be penalized for not making a payment until after June 30, 2020, if you would like to make a payment during this time:
Thank you for your patience.