Stay at Home Order
In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Payment Center Locations & Services
The Department of Finance has closed its Payment Centers due to the COVID-19 Outbreak
Please note that due to the COVID-19 outbreak, until after June 30, the City will not:
- Assess any new penalties on tickets or utility bills
- Suspend driver’s licenses for driving violations
- Boot vehicles for non-payment of tickets
- Default any payment plans
In addition, the City will not expect payment on utility bills until July 1, 2020.
While you will not be penalized for not making a payment until after June 30, 2020, if you would like to make a payment during this time:
- Many payments can be made using credit card or electronic check at www.chicago.gov/finance
- For those payments not available online, you may make a payment in person at our location at 400 West Superior Monday through Friday 8:30am – 4:30pm
Thank you for your patience.