Utility Billing Relief Program
Utility Billing Relief (UBR) provides low-income City of Chicago residents with a reduced rate on their water, sewer, and water-sewer tax as well as debt relief for those who demonstrate they can manage the reduced rate bills for one year. Benefits for UBR participants include:
- A reduced rate on water, sewer, and water-sewer tax
- No late payment penalties or debt collection activity including water shut-off
- Debt forgiveness after successfully completing one year with no past due balance
Operating in partnership with the Community and Economic Development Association of Cook County (CEDA), who operates the Low Income Home Energy Assistance Program (LIHEAP), the UBR program will utilize their expertise and extensive network of partner organizations to conduct outreach and enroll homeowners.