Utility Bill Payment Plan
Utility Billing & Customer Service has several payment plan options to residents. Residents may apply for a Utility Payment Plan at any Department of Finance Payment Processing Center offering in-person customer service or through Utility Billing & Customer Service at 312.744.4426. Payment plans are also available via the Utility BIlling Web Portal.
- Make a down payment equal to the first monthly installment payment (including past due and current charges).
- Payments can be made over a period of up to 36 months.
- To remain on the payment plan, you must remain current with installment payments and future utility bill charges and make all payments on time. Failure to do so will result in a default of the payment agreement.