Flexible Spending Account (FSA)

  • Is a newly hired City of Chicago employee eligible to enroll in the FSA health plan even if he or she chooses not to enroll in a medical plan offered to City employees?
    Yes. All full-time employees are eligible to enroll in the Flexible Spending Account (FSA) health plan within the first 30 days of employment. Enroll at the Benefits Service Center at: www.cityofchicagobenefits.org or (877) 299-5111.


  • Important Note: If enrollment does not occur within 30 days following the new employee’s hire date, the next opportunity to enroll will not be until the annual medical and dental open enrollment period or within 30 days following the employee’s eligible change in family status. Eligible changes in family status include these events: marriage, divorce, birth or adoption of a child, death, a dependent reaching the limiting age and certain changes in employment status.


  • How can I find out more information about the activity in my new Flexible Spending Account health plan, also known as FSA?  For up-to-the-minute information regarding your account(s), 24 hours per day, seven days a week, you can visit ConnectYourCare at:  www.connectyourcare.com/cityofchicago/.   You may contact a client service representative at 1-833­-229­-4428 Monday through Friday, 7:00 a.m. to 7 p.m. Central Time.



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