Homeless Services

Chicago Coordinated Entry System
The Coordinated Entry System is designed to ensure that all people experiencing a housing crisis have fair and equal access to the service system, no matter where or when they present for services.
Homeless Outreach & Prevention (HOP)
DFSS’ Homeless Outreach and Prevention (HOP) team and our delegate agencies work to engage unsheltered homeless residents living near railroad tracks, bridges, the Chicago River, viaducts and alleys, Chicago Parks and CTA train stations into services that will lead to housing or shelter.
Homeless Shelters
The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.
Point in Time (PIT) Count
PIT is an annual count of sheltered and unsheltered people experiencing homelessness at one moment in time. Each year, data compiled during the PIT count are analyzed and help to inform areas of need and the allocation of resources for housing and services.
Rapid Re-Housing
The Rapid Re-housing (RRH) program aims to rapidly transition individuals and families who are experiencing homelessness to permanent housing, thus preventing subsequent shelter entrance and future instability.
Rental Assistance Program (RAP)
DFSS is committed to preventing homelessness whenever possible. Prevention services include short-term financial assistance for rent, utilities, arrears and other costs related to housing stability. In addition to financial assistance, households receive housing stability case management focused on budgeting and resolving issues that contributed to the initial housing crisis.


 Additional Information

Information on Plan 2.0 and efforts to prevent and end homelessness including 2.0 updates and Point-In-Time reports:

Chicago's Plan 2.0 for the Homeless