The Chicago Resilient Communities Monthly Cash Assistance Pilot: Outreach and Recruitment RFP

January 31, 2022

City of Chicago

Department of Family and Support Services

Legal Advertisement Request Form

DESCRIPTION:  Department of Family and Support Services (DFSS), The Chicago Resilient Communities Monthly Cash Assistance Pilot: Outreach and Recruitment


The goal of The Chicago Resilient Communities Monthly Cash Assistance Pilot (“the Pilot”) is to reach 5,000 low-income Chicagoans who have been hard hit by COVID-19, and to support their path to greater economic stability by providing cash assistance ($500 per month) over a 12-month period. The Pilot will serve as a demonstration of the effectiveness of cash assistance within a broader portfolio of safety net benefits and services, and of City government’s ability to meet residents where they are and support their self-defined path toward financial security.


The Department of Family and Support Services (“DFSS”) seeks proposals from agencies who can act as a lead agency – subcontracting and coordinating multiple community-based organizations – to fulfill the outreach and recruitment function for the Pilot. DFSS may also award a limited number of direct, small grants to individual community-based organizations that are able to fulfill targeted outreach and recruitment for a specific focus group and/or geography. The ideal Respondent will have the resources and experience needed to design, manage and execute a wide-reaching outreach campaign that prioritizes the focus populations described in the RFP. The Respondent will also coordinate with a Program Administrator to ensure a smooth handoff and transition into the application process.  


The term of contract(s) executed under this RFP will be from March 1, 2022- December 31, 2023.

For more information, please refer to the application posted on the City of Chicago’s eProcurement page:


A note about the City’s eProcurement System:

For those who have not done business with the City of Chicago before, registration in iSupplier is the first step to ensuring your agency’s ability to conduct business with the City of Chicago and DFSS. Please allow five to seven days for your registration to be processed.


Current contractors need only to start an application via their existing iSupplier/eProcurement account. 


All vendors must have a Federal Employer Identification Number (FEIN) and an IRS W9 for registration and confirmation of vendor business information.



February 18, 2022

 12:00, NOON CST


Proposals must be submitted via on-line application.

E-mailed or faxed proposals will not be accepted.


A Pre-Proposal Webinar will be held on February 7, 2022, 1:00 p.m. – 3:00 p.m. Attendance is not mandatory but is advised.


Please register prior to the webinar’s start using this link:


Questions due date from Applicants:  February 8, 2022

Addendum and Responses to Questions issued: February 10, 2022

Cash Assistance Outreach and Recruitment RFP Applicant Webinar link:

DFSS Applicant Webinar_8470 Outreach and Recruitment

A link to the completed Webinar will be available on-line at the DFSS website after the time and date listed above for those who cannot attend at the live scheduled time. Please register prior to the Webinar’s start. The purpose of this pre-submittal event is to clarify the RFP process and the scope of the required services. Attendance is not mandatory, but it is strongly suggested that interested


Brandie V. Knazze  

Lori E. Lightfoot



Department of Family and Support Services  

City of Chicago

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