Insurance Counseling for Seniors

Medicare Changes Have You Confused?


Volunteer counselors with the Senior Health Insurance Program (SHIP) offer free, one-on-one insurance counseling at our Regional Senior Centers.

SHIP counselors can offer free assistance on the following subjects:

  • Questions about Medicare including Medigap, or supplementary insurance coverage
  • Selecting the best prescription drug discount card
  • Choosing the best Medicare part D Prescription Drug Program
  • Resolving billing disputes between a beneficiary and Medicare


SHIP counselors offer counseling at the following locations, please call the Regional Center near you for times that a counselor is available.

Regional Center Address Phone
Central West Regional Center 2102 W. Ogden Ave 312.746.5300
Renaissance Court 78 E. Washington 312.744.4550
Northwest (Copernicus) Regional Center 3160 N. Milwaukee Ave 312.744.6681
Southeast (Atlas) Regional Center 1767 E. 79th St. 312.747.0189
Northeast (Levy) Regional Center 2019 W. Lawrence Ave 312.744.0784
Southwest Regional Center 6117 S. Kedzie Ave 312.747.0440
CDoA Central Information & Assessment 121 N. La Salle - Room 100 312.744.4016

Service Facts