DFSS Chicago Resiliency Fund 2.0 Outreach and Recruitment RFP Re-Release RFP Legal Ad

April 13, 2022

City of Chicago

Department of Family and Support Services

Legal Advertisement Request Form


DESCRIPTION:  Department of Family and Support Services (DFSS),

Chicago Resiliency Fund 2.0 Outreach and Recruitment RFP


As part of Mayor Lightfoot’s Chicago Recovery Plan to drive an equitable economic recovery, the City of Chicago has approved $14.68M to provide one-time, $500 relief payments to up to 25,500 low-income residents who have been negatively impacted by COVID-19 but faced barriers to qualifying for other financial relief. The purpose of the Resiliency Fund 2.0 is to reach previously excluded residents and Domestic Workers.


The Department of Family and Support Services (“DFSS”) seeks proposals from agencies who can work in coordination with the Program Administrator to fulfill the outreach and recruitment function for the Fund. The Outreach and Recruitment agencies must demonstrate an ability to fulfill targeted outreach and recruitment for a specific focus group (please see focus population section below). The ideal Respondent will have the resources and experience needed to design, manage, and execute a wide-reaching outreach campaign that prioritizes one or several of the focus populations described in the RFP. Agencies may apply to the Outreach and Recruitment RFP for one or more focus populations. The Respondent will also coordinate with a Program Administrator to ensure a smooth handoff and transition into the application process.  


A separate RFP (“The Chicago Resiliency Fund 2.0: Program Administrator Re-Release, RFQ 8657) has been released soliciting proposals from an agency that will implement the following overall components: 1) manage and coordinate the end-to-end application experience, including coordination with  outreach agencies and other stakeholders; 2) enrollment and selection technology platforms; 3) centralized outreach planning and coordination;4) application verification and selection; and 5) payment distribution and management. Respondents may sub-contract to fulfill the program requirements.  


The term of contract(s) executed under this RFP will be from May 23, 2022 - December 31, 2023.

For more information, please refer to the application posted on the City of Chicago’s eProcurement page: https://eprocurement.cityofchicago.org/OA_HTML/OA.jsp?OAFunc=PON_ABSTRACT_PAGE&PON_NEGOTIATION_STATUS=ACTIVE


A note about the City’s eProcurement System:

For those who have not done business with the City of Chicago before, registration in iSupplier is the first step to ensuring your agency’s ability to conduct business with the City of Chicago and DFSS. Please allow five to seven days for your registration to be processed.


Current contractors need only to start an application via their existing iSupplier/eProcurement account. 


All vendors must have a Federal Employer Identification Number (FEIN) and an IRS W9 for registration and confirmation of vendor business information.




May 11, 2022

 12:00, NOON CST


Proposals must be submitted via on-line application.

E-mailed or faxed proposals will not be accepted.



A Pre-Proposal Webinar will be held on April 22, 2022, 10:00 a.m. – 12:00 p.m. Attendance is not mandatory but is advised.


Please register prior to the webinar’s start using this link:



The question due date from applicants is April 26, 2022


A link to the completed Webinar will be available on-line at the DFSS website after the time and date listed above for those who cannot attend at the live scheduled time. Please register prior to the Webinar’s start. The purpose of this pre-submittal event is to clarify the RFP process and the scope of the required services. Attendance is not mandatory, but it is strongly suggested that interested applicants attend.



 City of Chicago Seal


Brandie V. Knazze
Department of Family and Support Services
Lori E. Lightfoot
City of Chicago

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