Warming Areas


When temperatures are at 32 degrees or below – warming areas are available at the City’s six community service centers from 9 a.m. to 5 p.m., Monday through Friday.

  • The warming areas are available for all residents in need of safe refuge and relief from extreme cold weather.
  • Residents must wear a cloth face covering while in the warming areas due to COVID-19 safety precautions.
  • City-operated libraries and park facilities also may activate warming areas, if needed, including during evening hours, weekends and holidays.
  • For assistance after hours, residents should call 311 to be connected to available services – including placement to an available shelter bed.
  • The Garfield Community Service Center at 10 South Kedzie, is open on a 24-hour basis to connect families and residents to emergency shelter.
  • Unless specifically indicated, warming areas typically are not open when temperatures are higher than 32 degrees, on holidays and evening hours.
    • Hours and days may be extended under extreme conditions and/or from the direction of the City’s Office of Emergency Management and Communications.

Warming Center Flyer Winter English

Warming Center Flyer Winter  Spanish

Warming Center Flyer Winter Polish

Warming Center Flyer Winter Chinese

Warming Center Flyer Winter Arabic

CALL 311:

  • For up-to-date information on warming areas at any given time.
  • To locate the warming area nearest to you.
  • To request a well-being check for a neighbor, loved one and/or friend.
  • Report inadequate heat in a residential building


Englewood Community Service Center
1140 West 79th Street, Chicago, IL 60620

Garfield Community Service Center
10 South Kedzie Avenue, Chicago, IL 60612

Dr. Martin Luther King Community Service Center
4314 South Cottage Grove, Chicago, IL 60653

North Area Community Service Center
845 West Wilson Avenue, Chicago, IL 60640

South Chicago Community Service Center
8650 South Commercial Avenue, Chicago, IL 60617

Trina Davila Community Service Center
4312 West North Avenue, Chicago, IL 60639


OEMC issues several alerts and notifications to keep people up to date on weather conditions and emergencies.

  • Notify Chicago: Sign up for emergency alerts at www.NotifyChicago.org
  • CHILAKE: For lakefront notices including flooding, TEXT “CHILAKE” to 7-8-0-1-5
  • COVID: Get COVID-19 updates by TEXTING “COVID19” to 6-7-2-8-3
  • CHIBIZ: Business updates, TEXT “CHIBIZ” to 6-7-2-8-3

Peoples Gas Cold Weather Tips and COVID-19 Financial Assistance

Make sure you're ready to heat your home safely this winter. Have your furnace inspected by a qualified technician and follow these safety steps throughout the heating season, Please call us immediately at 866- 556-6002 if you think you may have a natural gas emergency. For safety tips and additional details, visit PeoplesGasDelivery.com/safety/cold-weather

Peoples Gas has voluntarily suspended residential disconnections for the remainder of November. From Dec. 1 to March 31, the annual winter moratorium will protect residential customers from natural gas disconnections. Additionally, extended payment arrangements and financial assistance for relief to customers amid the COVID-19 pandemic. Learn more by visiting, PeoplesGasDelivery.com/payment-bill/assistance or call 866-556-6000.

The Chicago Fire Department does not recommend using space heaters; however, if used, be sure they are UL certified and at least 3 feet from anything that can ignite. Use of a space heater in children’s rooms should be monitored closely as children sometimes move them close to or into the bed with tragic results. If extension cords are used, they should be rated at 15 amps minimum and never put cords under carpet.

With the added demand on furnaces and boilers, CFD also reminds residents are required by ordinance to have working carbon monoxide detectors to protect against carbon monoxide leaks from a heating system that could be fatal over time. 

The Department of Water Management reminds residents to prevent frozen pipes, make sure that warm air is circulating throughout the home and keep a trickle of water running. If pipes freeze, do not use candles or any open flame to thaw them. Use a hair dryer or heating pad. For more info visit www.chicago.gov/water

The National Weather Service in Chicago suggests keeping an eye on the forecast even 3-5 days out and consider how the expected conditions will impact you and how you can prepare.  As winter weather develops and situations are updated, it’s even more important to know what actions are needed when advisories and warnings are issued by the National Weather Service.

  • Winter Weather Advisory: Potentially dangerous winter weather is expected within the next 12-36 hours; Travel difficulties expected.
  • Winter Storm Warning: Dangerous winter weather is expected in the next 12-36 hours or is occurring; Travel problems are expected.
  • Blizzard Warning: Severe winter weather is expected in the next 12-36 hours or is occurring – including white out conditions. Do not travel.

Chicago Department of Public Health

As the City braces for cold temperatures and winter weather, the Chicago Department of Public Health (CDPH) would like to caution residents to take care of themselves, and to also provide assistance to neighbors, family members, pets and friends, particularly those who are elderly, have disabilities and/or live alone. Taking preventative action is the best way to stay safe from the serious health risks associated with winter weather. Residents are advised to limit their time outside, wear layers of warm clothing when going outside, and watch for signs of frostbite and hypothermia. As a reminder, under Chicago’s Stay-at-Home Advisory, residents should:

  • Only leave home to go to work, school, or for essential needs such as seeking medical care or going to the grocery store or pharmacy.
  • Always practice social distancing by staying 6 feet away from others.
  • Wear a face covering at all times.
  • Do not have gatherings in your home.
  • Avoid all non-essential, out-of-state travel.

CDPH is also reminding residents that it’s not too late to get a flu shot. The combination of flu and COVID-19 could overwhelm healthcare settings. We all need to do our part to prevent the spread of respiratory illnesses and help conserve potentially scarce health resources in hospitals already caring for COVID-19 patients. Residents can find flu shot locations at chicago.gov/flu.