The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
The Freedom of Information Act (FOIA) is a state law that provides citizens with access to public records. Each City department is a separate agency responsible for maintaining its own records, so requests should be submitted to the department that maintains the records you want.
All Freedom of Information requests submitted to City of Chicago departments must include the following information:
Family and Support Services FOIA Information:
For Family and Support Services FOIA requests, write to:
Mail: 1615 W. Chicago Ave.
Chicago, IL 60622
Please note that all FOIA requests are posted online. FOIA requests are public information, and when you submit a FOIA request, your name and information about the request will be made available on the City's website.
Please be specific about the information you are seeking, and indicate the exact locations and dates. Please indicate in your request how you would like the information sent to you (via email, mail, or available to pick up at our office).
Due to our request volume, the most efficient way for us to respond to questions is via email: FSSfoia@cityofchicago.org