Departments

You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.

 

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Office of the Mayor

The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.

311 City Services

Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.

Administrative Hearings

The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.

Animal Care and Control

Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

Buildings

The Department of Buildings enhances safety and quality of life for residents and visitors of the City of Chicago through permitting, inspections, trade licensing, and enforcement of the Chicago Building Code.

Business Affairs and Consumer Protection

BACP ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.

Chicago Department of Aviation

The Chicago Department of Aviation (CDA) administers all aspects of two major airports – Chicago O’Hare and Midway International Airports.

Chicago Police Board

The Chicago Police Board is an independent civilian body that decides disciplinary cases involving Chicago police officers. The nine members of the Board are private citizens appointed by the Mayor with the advice and consent of the City Council.

Chicago Public Library

City of Chicago TV

City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV social media sites.

Civilian Office of Police Accountability

COPA provides a just and efficient means for conducting investigations of police miscounduct brought against members of the Chicago Police Department.

Commission on Human Relations

The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.

Compliance

The Office of Compliance promotes a culture of ethical conduct and a commitment to compliance with laws, city policies, procedures, rules and ordinances.

Cultural Affairs and Special Events

The Department of Cultural Affairs and Special Events (DCASE) is dedicated to enriching Chicago’s artistic vitality and cultural vibrancy. This includes fostering the development of Chicago’s non-profit arts sector, independent working artists and for-profit arts businesses; providing a framework to guide the City’s future cultural and economic growth, via the 2012 Chicago Cultural Plan; marketing the City’s cultural assets to a worldwide audience; and presenting high-quality, free and affordable cultural programs for residents and visitors.

Emergency Management & Communications

The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.

Ethics

The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.

Family & Support Services

The Chicago Department of Family & Support Services works to provide assistance to Chicago’s residents, particularly those most in need, beginning at birth through the senior years.

Finance

The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.

Fire

The Chicago Fire Department (CFD) promotes fire safety, provides emergency care, and extinguishes fires.

Fleet and Facility Management

The Department of Fleet and Facility Management supports the operations of other City Departments by providing high-quality and cost-effective fleet and facility services.

Housing

The Department of Housing provide assistance for singles, working families, seniors, first-time home buyers and renters. Its initiatives also serve owners needing repairs, rehab and tax relief, and developers seeking new housing opportunities in local communities.

Human Resources

The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.

Innovation and Technology

The City's innovation and information technology organization. DoIT's mission is to enhance delivery of City services through easy, reliable, cost-effective and secure access to information and to promote Chicago's advancement through technology.

Law

The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.

License Appeal Commission

The License Appeal Commission receives appeals from decisions of the Local Liquor Control Commissioner (Mayor) revoking, suspending, or denying liquor licenses.

Mayor's Office for People with Disabilities

The Mayor's Office for People with Disabilities (MOPD) works to make Chicago the most accessible city in the nation on behalf of residents and visitors with disabilities.

Office of Budget and Management

Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.

Office of Inspector General

The Office of Inspector General (OIG) is an independent office dedicated to ensuring honesty and integrity in City government by rooting out corruption, fraud, other misconduct, and waste.

Planning and Development

As the principal planning agency for the City of Chicago, the Department of Planning and Development (DPD) promotes the comprehensive growth and sustainability of the City and its neighborhoods. The department also oversees the City’s zoning and land use policies and, through its economic development and housing bureaus, employs a variety of resources to encourage business and real estate development, as well as a diverse and stable housing stock throughout the City.

Police

The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.

Procurement Services

The Department of Procurement Services (DPS) is the contracting, certification and compliance authority for the City of Chicago. DPS maintains the highest commitment to diversity, transparency, and innovation while continuously expanding the resources and programs that empower citizens to become involved in the contracting opportunities available at the City.

Public Health

Our Public Health system has a direct impact on the quality of this vibrant city.

Streets and Sanitation (DSS)

The Department of Streets & Sanitation handles and average of one million service requests per year, each one making a difference in our communities.

Transportation

The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.

Water Management

The Department of Water Management delivers nearly 1 billion gallons of drinking water to residents of Chicago and 125 suburbs daily. We also remove waste water and storm runoff through the sewer system. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.

Other City, County, and State Agencies

The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.

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