Departments
You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.
City Council Office of Financial Analysis
The City Council Office of Financial Analysis (COFA) was created in 2015 to provide the City Council with independent analysis of the fiscal implications of the issues before it. COFA works with the City Council's Committee on Budget and Government Operations, and applies the tools of financial analysis to budget recommendations and forecasts, the City's annual audit, proposed public-private partnership agreements or asset leases, bond rating agency actions, and other matters as requested by Aldermen. COFA also provides an options report of potential cost-saving reforms and efficiencies.
Office of the Mayor
The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.
311 City Services
Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.
Administrative Hearings
The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.
Animal Care and Control
Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.
Assets, Information and Services
The Department of Assets, Information and Services (AIS) supports the operations of other City Departments by providing high-quality and cost-effective services. Formerly the Department of Fleet and Facility Management (2FM), including the consolidation of the Department of Innovation and Technology (DoIT).
Buildings
The Department of Buildings enhances safety and quality of life for Chicago's residents and visitors through permitting, inspections, trade licensing, and code enforcement.
Business Affairs and Consumer Protection
BACP ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.
Chicago Department of Aviation
The Chicago Department of Aviation (CDA) administers all aspects of two major airports – Chicago O’Hare and Midway International Airports.
Chicago Police Board
The Chicago Police Board is an independent civilian body that decides disciplinary cases involving Chicago police officers. The nine members of the Board are private citizens appointed by the Mayor with the advice and consent of the City Council.
City of Chicago TV
City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV social media sites.
Civilian Office of Police Accountability
COPA provides a just and efficient means for conducting investigations of police miscounduct brought against members of the Chicago Police Department.
Commission on Human Relations
The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.
Cultural Affairs and Special Events
The Department of Cultural Affairs and Special Events (DCASE) is dedicated to enriching Chicago’s artistic vitality and cultural vibrancy. This includes fostering the development of Chicago’s non-profit arts sector, independent working artists and for-profit arts businesses; providing a framework to guide the City’s future cultural and economic growth, via the 2012 Chicago Cultural Plan; marketing the City’s cultural assets to a worldwide audience; and presenting high-quality, free and affordable cultural programs for residents and visitors.
Emergency Management & Communications
The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.
Ethics
The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.
Family & Support Services
The City of Chicago is committed to providing leadership and help throughout the evolving COVID-19 crisis. As the situation develops, the City will continue to offer resources and support to people across the city. Chicago.gov/Coronavirus provides the latest information on a range of topics regarding COVID-19.
Finance
The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.
- Accounting and Financial Reporting
- Accounts Payable
- Chicago Benefits Office
- Citation Administration (Vehicle)
- Collection of Debt Owed to City
- Contract Review and Audit
- Debt Management and Investor Relations
- Garbage Fee
- Payment Processing
- Payroll Administration for City Employees
- Public Private Partnerships
- Residential Parking Permit
- Tax Collection and Enforcement
- Utility Billing & Customer Service
- eProcurement & the iSupplier Portal
Fire
The Chicago Fire Department (CFD) promotes fire safety, provides emergency care, and extinguishes fires. This month, we are highligting the importance of having a working smoke detector in your home or business. Click on the smoke detector below to learn more.
Housing
The Department of Housing (DOH) is committed to ensuring that Chicago's housing resources and policies address the needs of residents of all income levels.
Human Resources
The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.
Law
The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.
License Appeal Commission
The License Appeal Commission receives appeals from decisions of the Local Liquor Control Commissioner (Mayor) revoking, suspending, or denying liquor licenses.
Mayor's Office for People with Disabilities
The Mayor's Office for People with Disabilities (MOPD) works to make Chicago the most accessible city in the nation on behalf of residents and visitors with disabilities.
- Accessibility Compliance
- Accessible Housing
- Amplified Phone, TTY and CapTel Program ***Free***
- Deaf and Hard of Hearing Services
- Disability Resources
- Public Policy and Public Affairs
- Training Services
- Transportation and Parking
- Work Incentives Planning and Assistance (WIPA)
- Youth Employment Services
Office of Budget and Management
Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.
Office of Inspector General
The Office of Inspector General (OIG) is an independent office dedicated to ensuring honesty and integrity in City government by rooting out corruption, fraud, other misconduct, and waste.
Planning and Development
As the principal planning agency for the City of Chicago, the Department of Planning and Development (DPD) promotes the comprehensive growth and sustainability of the City and its neighborhoods. The department also oversees the City’s zoning and land use policies and employs a variety of resources to encourage business and real estate development, historic preservation, accessible waterfronts, walkable neighborhoods, and related community improvements.
Police
The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.
Procurement Services
The Department of Procurement Services (DPS) is the contracting, certification, and compliance authority for the City of Chicago. DPS maintains the highest commitment to diversity, transparency, and innovation while continuously expanding the resources and programs that empower citizens to become involved in the contracting opportunities available at the City.
- Auctions - Surplus Equipment and Materials
- Contract Administration
- Debarred Firms and Individuals
- Diversity Credit/Capacity Building/Small Business Programs
- Events & Outreach
- M/W/VBE Program - Certification (DBE/ACDBE/BEPD) / IL UCP Directory
- Procurement Reform Task Force (PRTF)
- Rules, Regulations and Ordinances
- eProcurement
Public Health
The Chicago Department of Public Health provides guidance, services, and strategies that make Chicago a healthier and safer city.
Streets and Sanitation (DSS)
The Department of Streets & Sanitation handles and average of one million service requests per year, each one making a difference in our communities.
Transportation
The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.
- Automated Enforcement
- Bicycling
- Bridges, Viaducts, and Waterways
- Conservation & Sustainable Transportation
- Construction, Permits, Utilities and Contracts
- Major Projects, Programs and Studies
- Pedestrians
- Public Transportation and Stations
- Streets, Alleys and Sidewalks
- Traffic Safety, Signals, Lights and Signs
Water Management
The Department of Water Management delivers nearly 1 billion gallons of drinking water to residents of Chicago and 125 suburbs daily. We also remove waste water and storm runoff through the sewer system. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.
Other City, County, and State Agencies
The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.