Gradually Resume

The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.

Departments

You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.

 

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City Council Office of Financial Analysis

The City Council Office of Financial Analysis (COFA) was created in 2015 to provide the City Council with independent analysis of the fiscal implications of the issues before it. COFA works with the City Council's Committee on Budget and Government Operations, and applies the tools of financial analysis to budget recommendations and forecasts, the City's annual audit, proposed public-private partnership agreements or asset leases, bond rating agency actions, and other matters as requested by Aldermen. COFA also provides an options report of potential cost-saving reforms and efficiencies.

Office of the Mayor

The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.

311 City Services

Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.

Administrative Hearings

The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.

Animal Care and Control

Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

Assets, Information and Services

The Department of Assets, Information and Services (AIS) supports the operations of other City Departments by providing high-quality and cost-effective services. Formerly the Department of Fleet and Facility Management (2FM), including the consolidation of the Department of Innovation and Technology (DoIT).

Buildings

The Department of Buildings enhances safety and quality of life for residents and visitors of the City of Chicago through permitting, inspections, trade licensing, and enforcement of the Chicago Construction Codes.

Business Affairs and Consumer Protection

BACP ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.

Chicago Department of Aviation

The Chicago Department of Aviation (CDA) administers all aspects of two major airports – Chicago O’Hare and Midway International Airports.

Chicago Police Board

The Chicago Police Board is an independent civilian body that decides disciplinary cases involving Chicago police officers. The nine members of the Board are private citizens appointed by the Mayor with the advice and consent of the City Council.

Chicago Public Library

City of Chicago TV

City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV social media sites.

Civilian Office of Police Accountability

COPA provides a just and efficient means for conducting investigations of police miscounduct brought against members of the Chicago Police Department.

Commission on Human Relations

The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.

Cultural Affairs and Special Events

<table style="background-color: #e0e0e0; width: 100%; margin-left: auto; margin-right: auto;"> <tbody> <tr> <td><center> <h3><strong>Alert</strong></h3> (Updated June 26, 2020)</center> <p>&nbsp;</p> <p>Based on Chicago's key health metrics, the city is currently in Phase 4 (Gradually Resume) &ndash; allowing additional businesses and public amenities to open with limited capacities and appropriate safeguards. Although progress has been made in order to move to phase four, all residents should continue to abide by important guidance including: physically distancing and wearing a face covering; limiting non-business, social gatherings to 50 persons for indoor events and 100 for outdoors; staying at home if you are considered vulnerable, feel ill or have come into contact with someone with COVID-19; and getting tested if you have symptoms. Please refer to the Chicago Department of Public Heath&rsquo;s website, <strong><a title="chicago.gov/coronavirus" href="/content/city/en/sites/covid-19/home.html">chicago.gov/coronavirus</a></strong>, for the latest local updates on the response to COVID-19.</p> <p>The COVID-19 outbreak is having an enormous economic impact on our local arts community. The City of Chicago and DCASE are proud partners and contributors to the <strong><a title="Arts for Illinois Relief Fund" href="https://artsforillinois.org/donate-and-apply" target="_blank" rel="noopener noreferrer">Arts for Illinois Relief Fund</a></strong> &ndash; providing financial relief to workers and organizations in the creative industries impacted by COVID-19. Please also visit DCASE's <strong><a title="COVID-19 Arts Community Resources" href="/content/city/en/depts/dca/supp_info/covid19_artist.html">COVID-19 Arts Community Resources</a></strong> &ndash; a partial list of the many local and national efforts to support our artists and arts organizations.</p> <p>Following the City and State guidelines for Phase 4 reopening, DCASE has announced the following:</p> <ul> <li>A slate of more than 150 new and reimagined summer events will include at-home dance parties, drive-in movies, virtual concerts, farmers markets and community meals for frontline workers. Many of these programs support the local music industry during the <a title="Year of Chicago Music" href="/content/city/en/depts/dca/supp_info/music.html">Year of Chicago Music</a> &mdash; now extended into 2021.</li> <li>All permitted special events are cancelled through Labor Day (September 7, 2020). Regrettably, this includes many of Chicago&rsquo;s annual summertime traditions: Chicago SummerDance, Taste of Chicago and Lollapalooza in Grant Park; the Chicago Air and Water Show at North Avenue Beach; the Chicago Jazz Festival in Millennium Park; the majority of programming at the Chicago Riverwalk, the Chicago Cultural Center and Millennium Park; Maxwell Street Market through Labor Day; the Jumping Jack Program; and other festivals, parades and athletic events &mdash; some of which have already been cancelled.</li> <li>Millennium Park cautiously reopens on Monday, June 15. The park is open daily, 8am to 9pm, for groups of 10 persons or fewer who practice physical distancing and wear face coverings. Visit <a title="millenniumpark.org" href="/content/city/en/depts/dca/supp_info/millennium_park.html">millenniumpark.org</a> for information about where to enter/exit the park and which facilities are open.</li> <li>The Chicago Cultural Center, the Clarke House Museum, Expo 72 and the City Gallery in the Historic Water Tower are closed to the public until further notice.</li> <li>Chicago City Markets will open in June and July to increase neighborhood access to fresh and healthy food. DCASE will take necessary precautions to encourage social distancing and protect the safety of customers and vendors.</li> <li>The Chicago Film Office will begin permitting film crews in accordance with the <a title="Restore Illinois Film Production Guidelines" href="https://dceocovid19resources.com/restore-illinois-phase-4/film-production/" target="_blank" rel="noopener noreferrer">Restore Illinois Film Production Guidelines</a> and the <a title="City of Chicago's Be Safe Film and Television Production Guidelines" href="/content/city/en/sites/covid-19/home/reopening-business-portal/business-guidelines.html">City of Chicago's Be Safe Film and Television Production Guidelines</a>. Some city services and city property may not be available.</li> <li>Additional industry guidelines for Museums; Performance Venues; and Movie Theaters can be found in multiple languages at the <strong><a title="Be Safe Chicago Industry Guidelines page" href="/content/city/en/sites/covid-19/home/reopening-business-portal/business-guidelines.html">Be Safe Chicago Industry Guidelines page</a></strong> under the Arts &amp; Culture tab in multiple languages.</li> </ul> </p> </p> </center></td> </tr> </tbody> </table> <p>&nbsp;</p> The Department of Cultural Affairs and Special Events (DCASE) is dedicated to enriching Chicago’s artistic vitality and cultural vibrancy. This includes fostering the development of Chicago’s non-profit arts sector, independent working artists and for-profit arts businesses; providing a framework to guide the City’s future cultural and economic growth, via the 2012 Chicago Cultural Plan; marketing the City’s cultural assets to a worldwide audience; and presenting high-quality, free and affordable cultural programs for residents and visitors.

Emergency Management & Communications

The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.

Ethics

The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.

Family & Support Services

The City of Chicago is committed to providing leadership and help throughout the evolving COVID-19 crisis. As the situation develops, the City will continue to offer resources and support to people across the city. Chicago.gov/Coronavirus provides the latest information on a range of topics regarding COVID-19. The Chicago Department of Family & Support Services works to provide assistance to Chicago’s residents, particularly those most in need, beginning at birth through the senior years.

Finance

The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.

Fire

The Chicago Fire Department (CFD) promotes fire safety, provides emergency care, and extinguishes fires. This month, we are highligting the importance of having a working smoke detector in your home or business. Click on the smoke detector below to learn more.

Housing

The Department of Housing (DOH) is committed to ensuring that Chicago's housing resources and policies address the needs of residents of all income levels.

Human Resources

The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.

Innovation and Technology

Law

The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.

License Appeal Commission

The License Appeal Commission receives appeals from decisions of the Local Liquor Control Commissioner (Mayor) revoking, suspending, or denying liquor licenses.

Mayor's Office for People with Disabilities

The Mayor's Office for People with Disabilities (MOPD) works to make Chicago the most accessible city in the nation on behalf of residents and visitors with disabilities.

Office of Budget and Management

Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.

Office of Inspector General

The Office of Inspector General (OIG) is an independent office dedicated to ensuring honesty and integrity in City government by rooting out corruption, fraud, other misconduct, and waste.

Planning and Development

As the principal planning agency for the City of Chicago, the Department of Planning and Development (DPD) promotes the comprehensive growth and sustainability of the City and its neighborhoods. The department also oversees the City’s zoning and land use policies and employs a variety of resources to encourage business and real estate development, historic preservation, accessible waterfronts, walkable neighborhoods, and related community improvements.

Police

The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.

Procurement Services

<center><h3><b>***ALERT***</b></h3></center> As part of an effort to ensure the health and safety of Chicago's residents and City employees, and to prevent the further spread of the COVID-19 virus, effective Thursday, March 19, 2020, all Department of Procurement Services (DPS) locations will be closed to the public until further notice. This includes the following locations: <br><ul> <li>DPS Administrative Offices, 121 N. LaSalle St. Room 806</li> <li>City of Chicago Bid & Bond Room, 121 N. LaSalle St. Room 103</li> <li>City of Chicago Surplus Auction Yard, 10101 S. Stony Island Avenue</li> </ul> The Department of Procurement Services (DPS) is the contracting, certification and compliance authority for the City of Chicago. DPS maintains the highest commitment to diversity, transparency, and innovation while continuously expanding the resources and programs that empower citizens to become involved in the contracting opportunities available at the City.

Public Health

The Chicago Department of Public Health provides guidance, services, and strategies that make Chicago a healthier and safer city.

Streets and Sanitation (DSS)

The Department of Streets & Sanitation handles and average of one million service requests per year, each one making a difference in our communities.

Transportation

The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.

Water Management

The Department of Water Management delivers nearly 1 billion gallons of drinking water to residents of Chicago and 125 suburbs daily. We also remove waste water and storm runoff through the sewer system. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.

Other City, County, and State Agencies

The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.

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