In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
The Citation Administration Division is responsible for collecting parking, red light and automated speed enforcement ticket fines, and providing customer service via the Department of Finance’s Parking, Red Light and Automated Speed Enforcement Ticket Help Line – 312.744.7275.