The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
DFSS has two roles in managing Chicago’s homeless shelter system: funding and coordination of shelter placement. DFSS funds and oversees a network of overnight and interim housing shelter programs that includes over 3,000 shelter beds at 50 separate facilities operated by 29 different delegates. Second, DFSS is integral to the coordination of shelter placement for Chicago residents. Residents in crisis seek shelter primarily though the 311 system, police stations or hospital emergency rooms. DFSS funds a delegate agency to respond to shelter requests around the clock. This includes transportation, triage and the placement of individuals and families in open shelter beds across the city. If you are in need of shelter, please go to a hospital emergency room or police station and call 311.