Chicago Coordinated Entry System

The Coordinated Entry System is designed to ensure that all people experiencing a housing crisis have fair and equal access to the service system, no matter where or when they present for services. A key feature is that it coordinates housing and homeless assistance to prioritize those with the most severe service needs. It requires that homeless residents or those who are at risk of homelessness, are quickly identified, assessed, referred, and connected to housing and homeless assistance based on their needs and strengths. Coordinated entry requires standardized tools and practices, incorporates a system-side Housing-First approach, and focuses on participant choice to rapidly connect Chicagoans to housing. If you are in need of a housing assessment, visit: for a list of Coordinated Entry System access points.

Anyone sleeping in a shelter, outside, in a vehicle, or any place not meant for human habitation can call the Coordinated Entry Call Center at 312-361-1707 to complete a housing assessment. The call center is open Monday through Friday from 8:30am – 4:00pm. Please note, this may or may not lead to a housing option and does not solve your immediate housing crisis.
ACCESS TO SHELTER If you are in need of shelter please call 3-1-1 to request transportation to a shelter.