Care Coordination Unit (CCU's) Referrals

Care Coordination Units (CCUs) serve as central access points for older adults who have intensive long-term care needs. If an older adult has a functional impairment(s) and needs in-home service, home-delivered meals, personal care or other services, he/she could contact the nearest CCU.

A care coordinator will assess the person’s needs, determine eligibility for various programs, develop a plan of care, and arrange for services.

An email request to aging@cityofchicago.org will be forwarded to the DFSS Information & Assistance Unit.  A staff member will follow up with the request.

Service Facts