Care Coordination Unit (CCU's) Referrals

Care Coordination Units (CCUs) serve as central access points for older adults who have intensive long-term care needs. If an older adult has a functional impairment(s) and needs in-home service, home-delivered meals, personal care or other services, he/she could contact the nearest CCU.

A care coordinator will assess the person’s needs, determine eligibility for various programs, develop a plan of care, and arrange for services.

An email request to aging@cityofchicago.org will be forwarded to the DFSS Information & Assisstance Unit.  A staff member will follow up with the request.

Illinois Department on Aging Community Care Program Website

Referral Form for Services and Supports

Referral Form for Services and Supports Instructions

 Service Facts