The Department of Business Affairs and Consumer Protections (BACP) processes, investigates and prosecutes complaints filed through the City’s 311 system related to consumer fraud, business licensees, and cabs and ride share operators.

Business Complaints / Reopening Issue
Complainants may report an individual or business operating without proper authorization, required City of Chicago business license, or to request information concerning reopening issues.


File a Complaint

Service Facts

I Want To