In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Effective Thursday, March 19, 2020, all Department of Business Affairs and Consumer Protection (BACP) offices will be closed to the public until further notice. This includes the following locations:
BACP will continue processing business licenses, where applicable, online or over the phone. Please visit www.chicagobusinessdirect.org or call 312-74-GOBIZ. Learn more about how to use Chicago Business Direct. Please allow for extra time as BACP staff are working hard to keep City services going under this disruption.
If your business has a sign, canopy, awning, bench, or anything that extends over, under or is on the public way, it requires a Public Way Use Permit (Grants of Privilege) issued by the Department of Business Affairs and Consumer Protection (BACP) - Public Way Use (PWU) Unit. The process to obtain the permit requires City Council approval. There are many different types of public way uses including Sidewalk Cafés.
Payments can now be made online on the City’s Payment Portal at pay.cityofchicago.org. You will need your business account number and permit number found on your payment coupon to process. The City of Chicago still accepts payment methods through the mail with a Personal Check, Money Order, Cashier’s Check or Certified Check. Please include your payment coupon with your payment. Please do not send cash payments through the mail. Cash and other payments may be made in person at City Hall – 121 N. LaSalle Street, Room #800.
In addition to a public way use permit, all business identifiers such as signs, awnings, canopies and banners are required to have a Department of Buildings sign construction permit. Only a licensed sign contractor may apply to obtain a sign construction permit. Please see the list of approved contractors.
You may apply for both permits at the same time at BACP.
You can apply in person at the BACP Small Business Center (SBC) located in City Hall, 121 North LaSalle Street, Room 800. Office hours are from 8:30 am to 4:30 pm. You can request an appointment with an SBC Business Consultant here. Application forms are available and listed under the "Public Way Use Applications / Documents" section below.
For temporary use of the public way due to construction, applicants must obtain a Construction Canopy Permit from the Chicago Department of Transportation. Information about this permitting process is available here.