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When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money. It is equally important to know that the repair service is dependable. In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. Chapter 4-228.
Department of Business Affairs & Consumer Protection
121 North LaSalle Street Room 800
Chicago, Illinois 60602
Call 311 to file a complaint or file an online complaint here.
The following consumer rights regulating Motor Vehicle Repair Shops are outlined in the Chicago Municipal Code Chapter 4-228