Emergency Heating Repair Program


The Emergency Heating Repair Program is closed as of today, April 1, 2024. The program will reopen November 1, 2024 to April 1, 2025.

If you have an application that was submitted on or before April 1, 2024 and you have not received status please contact DOH's staff: Jasmine Holloway at (312) 744 - 5409 or Judith Pernell at (312) 744 - 0102. Thank you for your interest in the Emergency Heating Repair Program. 


Program Overview

The Emergency Heating Repair Program (EHRP) provides service grants to assist income eligible, owner-occupants of 1-to-4-unit properties with emergency heating system replacements or repairs during the winter season. 

How to Apply

The program is now open from Nov. 1, 2023 to April 1, 2024. Applications are accepted on a first-come, first-served basis, and funding is limited. An inquirers who has an email address can move forward with completing a service request via one of the following options: 

  • Online
  • The City’s 311 service line
  • CHI311 APP

An inquirer who does not have an email address will need to call 311 to be sent a paper application package by mail to apply. Completed applications can be returned to: Department of Housing, Attn: Emergency Heating Repair Program, 121 N Lasalle, Room 1000, 10th flr, Chicago, Illinois 60602.


Eligible properties must be located in Chicago, habitable, owner-occupied, and not at risk of foreclosure. The applicant's name must be listed on the deed to the property for a minimum of one year at the time of application. All applicants must be income qualified. Households earning 80% or less of the area median income (AMI) are eligible to participate in the program. The total gross income of all owners and other household members shall be included and many not exceed this limit. The gross income of all adults, 18 and older, who reside in the property, are included to determine income eligibility.

All utilities must be current and in working order. If the owner sells, transfers title, or no longer occupies the property within one year of receiving the service, the owner will be required to repay a prorated portion of the grant.




Income Limits (2023)

Household Size

80% AMI

















Service Facts


I Want To