The Department of Housing (DOH) has established a relief program to provide short-term operating support to multi-family affordable housing providers affected by the COVID-19 pandemic and the related economic downturn. The ERAMP program includes both grants and no-interest, deferred payment loans of up to $75,000 per property, based on need.

In Chicago, the legal rights and responsibilities of both landlords and tenants are covered in the Residential Landlord and Tenant Ordinance (RLTO).

The Department of Housing, in conjunction with the City Comptroller, sets the interest rate for security deposits each year.

Technical Assistance-Community (TACOM, formerly known as Housing Resource Center or HRC) agencies provide housing-related information, problem solving, community events, workshops and housing fairs to assist low- and moderate-income homeowners.

Chicago residential tenants who have lost income as a direct or indirect result of the COVID-19 pandemic can notify their landlords in writing within five days of receiving an eviction notice in order to further protect themselves from eviction.