The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
If your local pharmacy has been damaged by the recent events in the City of Chicago and temporarily closed, see what alternate solutions are available.
It is easiest (although may be a further distance) to find the nearest pharmacy within the same organization that you usually fill prescriptions at, as there would be no transfer of prescriptions needed. If this isn’t an option, use the resources below to identify nearest pharmacies outside of the usual company you use, and ask for details on transferring your prescriptions. You may need to contact your primary care provider to re-write prescriptions to provide to the new pharmacy. This is especially true for any controlled medications. Also, many pharmacies have free delivery services already set-up so make sure to check their website.
Looking for a pharmacy?
Find which pharmacies are OPEN on the City of Chicago’s interactive map.
You can also go to rxopen.org and enter your home address. Rx Open is a free website that can help you find nearby open pharmacies in areas impacted by disaster, and is updated at least daily.
American Red Cross Hotline
If you have non-emergent needs, the American Red Cross’s disaster health services team can also help you find open pharmacies and assist in prescription transfers. You can call the American Red Cross Hotline at 872-529-1784 Monday-Friday from 9am-5pm. Any voicemails from the weekend will be promptly followed up with. Voicemail is available in both English & Spanish.
Have health insurance?
If you have health insurance, look for the prescription benefits number on your insurance card that may be able to further assist in finding a pharmacy close and in network, and/or visiting your health insurance’s company website.
In addition to the major chain pharmacies in Chicago (Walgreens, CVS (includes Targets), Jewel-Osco, Marianos, Walmart, Costco, etc), we encourage you to seek out your local independent pharmacy, if open and available. See a list of Chicago independent pharmacies that are currently open. Additionally, many Chicago hospitals (both large and small) have outpatient pharmacies available to take on additional volumes of prescriptions.
Mail order pharmacies
Note: Most mail order pharmacies operate through your insurer’s pharmacy benefit manager, or PBM. If you use a mail order service that doesn’t have an agreement with your insurer’s PBM, you may not receive coverage from your health plan.
Have additional questions or other pharmacy access issues? Go to 311.chicago.gov, download CHI311 mobile app or call 3-1-1 to submit a request.