Public Passenger Vehicles (PPV)

The City of Chicago’s Department of Business Affairs and Consumer Protection (BACP) ensures Chicago’s public passenger vehicles are safe, reliable and provide residents and visitors positive transportation options.

BACP oversees the licensing of Chicago’s public chauffeurs and public vehicles including taxicabs, liveries, transportation network providers (ride-hail), charter and sight-seeing buses, pedicabs, low-speed electric PPVs, ambulances, water taxis and tour boats. 


Schedule a Public Vehicles Service Appointment

To provide efficient customer service and minimize customer wait times, public vehicle and public chauffeur licensees and license applicants may schedule an appointment for services. 

Schedule a Public Vehicles Service Appointment

Public Passenger Vehicle Licensing and Inspection Facilities

The following BACP public passenger vehicle licensing and inspection facilities are open to the public with capacity limits and social distancing protocols in place:

  • Public Vehicle Licensing Operations Facility, 2350 W. Ogden Avenue, 1st Floor: 8:30 am to 4:30 pm
  • Public Vehicle Inspection Facility, 2430 W. Pershing Road: 8:00 am to 4:00 pm
  • Avoid lines! BACP encourages the processing of licenses and permits via email.
  • Arrive early! For public safety and security, once the building reaches occupancy capacity, visitors will have to line out and wait outside for clearance to enter the building. Prepare for waiting outside in inclement weather.
  • License applicants must check in at the reception desk before 3 pm to target same day service.


  • Submit public vehicle licensing applications and documents
  • Request to change public vehicle inspection dates
  • Sign up for public vehicle industry notices for the latest news and announcements
  • Send questions or comments on public passenger industry licensing and regulations
CHICABS.ORG: Passenger Information

BACP ensures Chicago’s public vehicles are safe, reliable and provide residents and visitors a positive transportation experience. This page provides information for passengers of taxicabs, including how to submit a compliment or complaint, how to request a taxicab and taxicab fare information.

Chicago Public Chauffeur Licenses

Individuals who are paid to drive a public passenger vehicle (taxicab, limousine, pedicab, etc.) must be licensed as a Public Chauffeur. This page provides information on the Public Chauffeur License and how to apply. BACP issues public chauffeur licenses to taxi, livery, pedicab, and transportation network provider/ride-hail drivers.

Chicago Public Passenger Vehicle Licenses (Other than Taxi and TNP/Ride-Hail)

For-hire Public Passenger Vehicles driven by public chauffeurs must be licensed by BACP. This page provides an overview of the Public Passenger Vehicle Licenses issued by BACP and information on how to apply. Information is available for taxicabs, liveries, charter-sightseeing buses, ride-hail or transportation network provider (TNP) vehicles, jitneys, pedicabs, medicars, ambulances and tour boats/water taxis.

Chicago Taxicab Medallion License Information

Taxicabs are vehicles licensed for hire at fare rates set by the City, which are recorded by a taximeter. A taxi may be hailed by customers on the street, cab stand, or prearranged. Taxis are driven by licensed taxi chauffeurs.

Chicago Transportation Network Providers (Ride-Hail Companies)

A company which connects potential passengers with the company’s affiliated TNP drivers through an Internet-enabled application or digital platform for compensation. This transportation business model is commonly referred to as “rideshare” or “ride hail”.

Chicago Wheelchair Accessible Taxicabs (WAV)

Learn how to request a wheelchair accessible taxicab ride.


The Department of Business Affairs and Consumer Protections (BACP) processes, investigates and prosecutes complaints filed through the City’s 311 system related to consumer fraud, business licensees, and cabs and ride share operators.

Data Portal - Public Vehicle Licenses

Access the City of Chicago Data Portal for data on BACP licensed public passenger vehicles. Published datasets include, but are not limited to, public passenger vehicles, public chauffeurs, taxi trips, transportation network provider (TNP) vehicles, TNP drivers, and TNP trips.

Public Vehicle Advertising

Apply for Public Vehicle Advertising Permits on-line. Advertising displays on taxicab, TNP (ride-vehicle), livery, charter-sightseeing, and pedicab vehicles requires an annual advertising permit.

Public Vehicle Advertising Permits

Apply and pay for advertising permits for roof-top advertising and interior video advertising directly on the Public Vehicle Advertising Permits Portal.

Public Vehicle Industry Notices

Keep Informed! Send an e-mail to to join the BACP Public Vehicle e-distribution list to receive notices regarding laws, events, and issues that impact Chicago's public vehicle industry. Published BACP Public Vehicle Industry Notices are posted on this webpage.

Ride Smart Chicago

View tips on smartly engaging taxicabs and other for-hire-vehicles in Chicago.

Suburban Taxi, Livery, and Charter Bus Registration for Ground Transportation Tax and MPEA Fees

Online portal for suburban public passenger vehicle operators to comply with mandated registration for MPEA (Metropolitan Pier and Exposition Authority) and Ground Transportation Tax requirements.

Department Main Office

Business Affairs and Consumer Protection

I Want To