CHICABS.ORG: Passenger Information
BACP ensures Chicago’s public vehicles are safe, reliable and provide residents and visitors a positive transportation experience. This page provides information for passengers of taxicabs, including how to submit a compliment or complaint, how to request a taxicab and taxicab fare information.
- The City of Chicago’s Department of Business Affairs and Consumer Protection ensures Chicago’s public vehicles are safe, reliable and provide residents and visitors a positive transportation experience.
- CHICABS.ORG provides information and resources for Chicago residents and visitors to safely and smartly use Chicago licensed taxicabs.
- For questions on taxicab industry licensing and regulations, send an email to BACPPV@cityofchicago.org.
- Compliments or complaints may be reported to 311 or Chicago.Gov/311
City of Chicago Taxicab Fare Information, Taxicab Companies, and License Information
View Chicago taxicab fare rates and fees. Contact information for taxicab company affiliations. Explore the City of Chicago Data Portal at data.cityofchicago.org for information on BACP licensed taxicabs, taxi chauffeurs, and taxicab trips.
Ride Smart Chicago
Visit the Ride Smart Chicago to view tips on smartly engaging taxicabs and other for-hire-vehicles in Chicago. Learn how to spot licensed versus unlicensed taxicabs.
Connect with Wheelchair Accessible Taxicabs
Request a wheelchair accessible taxicab (WAV) ride by calling 1-888-WAV-CABS (1-888-928-2227) or by downloading the CURB app. Passengers will also be able to make in-app electronic payments for their rides via the CURB app. For more information, including steps on how to download the CURB app, visit gocurb.com/ChicagoWAV.
Apps to Request a Chicago Taxicab: ARRO or CURB
The CHICABS program offers options for taxicab passengers to electronically hail (E-Hail) a taxicab through a mobile app. CHICABS approved apps also let passengers electronically pay (E-Pay) for the taxicab fare through the app.
Flat Taxi Shared Ride Rates
Two or more independent travelers may choose to share a taxi from a designated airport cab stand for a flat rate per person at the following rates:
From O'Hare to Downtown or McCormick Place: $24.00 per person
From Midway to Downtown or McCormick Place: $18.00 per person
From O'Hare to Midway: $37.00 per person
From Midway to O'Hare: $37.00 per person
Public Vehicle Operations Division, 2350 W. Ogden, First Floor, Chicago, IL 60608
BACPPV@cityofchicago.org ● 312.746.4300 ● www.chicago.gov/bacp