BACP COVID-19 Operations

Based on our health metrics, Chicago is currently in phase three of the Protecting Chicago reopening plan. As the situation continues to evolve, this page will provide the latest updates on BACP operations

All Department of Business Affairs and Consumer Protection (BACP) offices are closed to the public until further notice. This includes the following locations:

  • BACP Administrative Offices, 121 N. LaSalle St. Room 805
  • Small Business Center, 121 N. LaSalle St. Room 800
  • Public Vehicle Licensing Center, 2350 W. Ogden Ave. 1st Floor
  • Public Vehicle Inspection Facility, 2430 W. Pershing Ave.

BACP will continue processing business licenses and public way use permits, where applicable, online or over the phone. Please visit or call 312-74-GOBIZ. Learn more about how to use Chicago Business Direct. For public way use permits, please email and click here to learn how to obtain a Sidewalk Cafe Permit. Please allow for extra time as BACP staff are working hard to keep City services going under this disruption.

The renewal of public passenger chauffeur and vehicle licenses that expire before June 15, 2020 will be deferred to July 15, 2020. BACP staff will continue to work servicing public vehicle licensees during closure to the public. BACP staff will be available at

Public vehicle inspections scheduled at the BACP Public Vehicle Inspection Facility from March 19, 2020 to June 15, 2020 will be rescheduled. An updated inspection list will be posted on the Public Vehicles page, and BACP will notify taxicab affiliations and license managers via e-mail of updated public vehicle inspection dates.

Outstanding citations can be resolved without vistiing the Department of Administrative Hearings. This remote adjudication option will be available during the ongoing COVID-19 crisis in an effort to help protect the health and safety of people in Chicago. Click here to learn more

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