Be Informed. Be Protected. Consumer Protection Campaign
The comprehensive Be Informed. Be Protected. campaign aims to provide consumers with simplified tips and resources across a wide array of topics. The series of flyers are geared toward protecting consumers from fraud and informing them of the actions they can take if they have become a victim of fraud. This campaign helps BACP carry out its mission to ensure a safe and vibrant marketplace for consumers.
- CHI 311
- Consumer Protection
- Credit Report
- Happy Hour and BYOB
- Hiring a Tax Preparer
- Home Repair
- Immigration Services
- Limos and Charter/Tour Buses
- Motor Vehicle Repair (MVR) Shop
- Online Shopping
- Small Business Loans
- Tour Boats, Water Taxies, and Charter Boats
- Transportation Network Provider (TNP): Ride-Hail
- Using a Towing Service
The Department of Business Affairs and Consumer Protection (BACP) is tasked with protecting Chicagoans from acts of consumer fraud, unfair methods of competition, and deceptive practices. This includes any conduct that violates the Municipal Code sections related to business operations or consumer protection, as well as anything that is an unlawful practice under the Illinois Consumer Fraud and Deceptive Business Practices Act.
Consumers are urged to use the CHI 311 system (call 3-1-1, use the CHI311 mobile app, or visit 311.chicago.gov) to report fraud or other possible illegal practices by businesses or contractors located in Chicago. For more information on the City’s role in enforcing consumer fraud laws, visit the BACP Consumer Protection Homepage.